Postage and Handling
Please note: With the COVID-19 crisis, postage within Australia is not as expected with turn around times longer than usual. I have found that Express is still fairly accurate but Regular postage can vary with times. Please take this into consideration when you order.
I ship all parcels using Australia Post which can take between 3-7 days depending on your location. I offer Regular Postage as well as Express Post.
Regular postage in Australia is a flat rate of $10. Exceptions to this are the Essential Oil Holders where due to their size I charge a flat rate of $15. As Shopify doesn't allow combined postage, I will refund any difference through your original payment method. Please just send me a message so I can sort it out.
Express postage (up to 500g) is $12 and includes tracking through the Australia Post website but it is not insured.
Orders over $75 will receive FREE regular postage. Orders over $100 will receive FREE express post. Please note that doTERRA products can only be sent via road transport and cannot be sent Express.
If you are in the local region of Rockhampton (within 20km) I do a delivery service once a week for free. Once you enter your address details, this will automatically be offered at checkout. If you are outside this distance, free postage will not be visible at checkout.
All parcels are shipped via regular postage unless requested otherwise. Please note that this is not insured and tracking is available on all packages. If you require insurance or your parcel to be registered, please let me know. Extra charges will apply.
All parcels are carefully wrapped and presented by me and all care is taken to receive your goodies in perfect condition. If you have any concerns when your parcel arrives, please contact me immediately at firstname.lastname@example.org