Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Cherish Jewellery Designs. Throughout this site, the terms “we,” “us,” and “our” refer to Cherish Jewellery Designs.

We operate this website and online store, including all related content, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which allows us to provide these Services to you.

These Terms of Service, together with any policies referenced here, explain your rights and responsibilities when using our Services.

By visiting or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or territory, or that you have given permission for your minor dependents to use the Services on devices you manage.

To browse or purchase from our store, you may be asked to provide information such as your email address, billing details, payment method, and shipping address. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account and for all activity under your account. You may not sell, transfer, or share your account with another person.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products accurately. However, colours and appearance may vary depending on your device and screen settings.

Product descriptions, images, availability, and pricing may change at any time without notice. We may also discontinue products or limit quantities.

Nothing in this section limits your rights under the Australian Consumer Law.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We may accept or decline any order at our discretion.

An order is not confirmed until payment is received and the order is accepted. Please review your order carefully, as cancellations may not be possible once accepted.

If we cancel or change an order, we will attempt to notify you using the contact details provided.

Returns and exchanges are subject to our Refund Policy and the Australian Consumer Law.

Purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change at any time. The price charged will be the price displayed at the time of purchase.

Prices do not include GST, shipping, handling, customs, or import fees unless stated otherwise.

Online prices may differ from prices offered elsewhere. Promotional offers may have separate terms that apply.

You agree to provide accurate and up-to-date payment and account information and confirm you are authorised to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our reasonable control.

Risk of loss passes to you once the order is handed to the carrier, subject to your rights under Australian Consumer Law. Please see our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, videos, logos, and designs, is owned by Cherish Jewellery Designs or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not copy, distribute, modify, or reuse any content without our written permission.

All trademarks remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor.

These tools are provided “as is” and “as available.” We are not responsible for issues arising from their use.

Use of third-party tools is at your own risk and subject to the provider’s terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices.

Accessing third-party websites or purchasing their products or services is at your own risk. Any concerns should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify; however, all purchases are made directly with Cherish Jewellery Designs.

Shopify is not responsible for any aspect of transactions between you and us. By using our Services, you release Shopify from any related claims, to the extent permitted by law.

SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

Because our store is hosted by Shopify, your information may be processed by Shopify and service providers located outside Australia.

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, or other feedback, you grant us a non-exclusive, royalty-free right to use that feedback for any purpose, including marketing.

You confirm that you have the right to submit the feedback and that it is lawful and accurate.

We may remove feedback that violates these Terms or applicable laws.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our website may contain errors or be outdated. We may correct these errors or cancel affected orders at any time, subject to Australian Consumer Law.

SECTION 13 – PROHIBITED USES

You may only use our Services for lawful purposes.

You must not:

• Break any laws
• Infringe intellectual property rights
• Harass, abuse, or harm others
• Provide false or misleading information
• Send spam or malicious code
• Interfere with site security
• We may suspend or terminate access if these rules are violated.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time. You remain responsible for any outstanding payments.

Provisions that should reasonably survive termination will continue to apply.

SECTION 15 – AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to:

A replacement or refund for a major failure, and

Compensation for any other reasonably foreseeable loss or damage

You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

SECTION 16 – DISCLAIMER OF WARRANTIES

Except as required by Australian Consumer Law, all Services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted, error-free, or secure access to the Services.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, our liability is limited to resupplying the Services or paying the cost of having the Services supplied again.

Nothing in these Terms excludes or limits rights you have under Australian Consumer Law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Cherish Jewellery Designs and Shopify from any claims arising from your breach of these Terms, misuse of the Services, or violation of the law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms and any related policies form the entire agreement between you and us and replace any prior agreements.

SECTION 21 – ASSIGNMENT

You may not transfer your rights under these Terms without our written consent. We may transfer our rights at any time.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of Australia, and you submit to the exclusive jurisdiction of the courts of the state or territory in which Cherish Jewellery Designs is based.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website. Continued use of the Services indicates acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at:

Email: cherishdesigns@optusnet.com.au
Trading Name: Cherish Jewellery Designs
Business Address: 38 King Street, The Range, QLD 4700.
Phone Number: 0407 962 852
ABN: 26 360 337 049